Scaling an engineering group from 5 to 62 FTE
Delivery, staffing and operational management through growth across five cities in Poland.
An engineering group inside an international outsourcing company (Department & Delivery Manager, 2018 to 2026). Headcount grew from 5 to 62 FTE across five cities in Poland.
Keeping delivery quality, staffing balance and management structure intact while the group grew more than twelve-fold.
I owned department-level delivery and selected client engagements: governance cadence, staffing alignment, commercial oversight, escalations and delivery-risk control.
- A regular rhythm of client and internal reviews using KPI, satisfaction, staffing, margin and risk signals
- Tech Leads and Engineering Leads as technical owners for planning, estimation and capability decisions
- Hiring, people development and management structure designed to scale
- Client-request statistics used to shift development plans from pure Salesforce work toward DevOps and Node.js capability
The group reached 62 FTE across five cities. This was a company and team result achieved under my management.
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