Business Process Improvement
I start by finding out what is really going on, which often differs from the official process. Then I design a version that people can follow, with statuses, ownership and reporting.
Who this is for
Growing businesses where operations rely on spreadsheets, inboxes and individual memory.
What I do
- Map current workflows, hand-offs and information sources
- Identify systemic bottlenecks and separate what to fix from what to automate
- Define statuses, ownership, data model and reporting views
- Write a practical implementation plan with quick wins first
What changes
- A process map people recognise as true
- Clear ownership and statuses
- A prioritised plan for improvement and automation
Specific offers
Workflow automation diagnostic
A focused review of one process to decide what to clarify, what to automate and what to leave alone. Output: process map, quick wins and an implementation proposal.
Related expertise
Software Delivery & Project Management
End-to-end ownership of projects, programs or a delivery function, including fixed-price work and client relationships.
→Delivery Operations & Resource Management
Operating rhythm, staffing, capacity and reporting for delivery organizations that outgrew informal management.
→Delivery Recovery & Stabilization
Taking control of troubled projects: scope pressure, uncontrolled changes, unclear priorities and strained client trust.
Have a delivery, operations or systems problem?
Tell me what you are dealing with, and what kind of collaboration you have in mind. I will tell you honestly whether and how I can help.
Or message me on LinkedIn